Hi and Welcome to Jodyri Designs suppliers of cross stitch designs and hand dyed fabric and threads since 2012.
Important Announcements
Welcome to the new Jodyri Designs website hopefully everything is set up correctly but if you do find any errors please do contact us via jodyridesigns@gmail.com
There will also be offers and more news on the Facebook page;
IMPORTANT ANNOUNCEMENTS
New section - In stock fabric and threads
There has been a new section added for items which are in stock. These will range from excess limited editions left after the month in which they were released, items dyed for layaway that were not paid, items dyed for test dyes and items misdyed or the incorrect size. Any defects will be noted in the description so please do check there.
These will not be available to order once sold out.
POSTAL ISSUES WITH USA ORDERS
There have been several orders from us in the UK to the USA recently that have taken longer than usual or failed to turn up. Please double check to make sure you use the correct address and especially the Postal or Zip Code.
If you have an order you wish to receive in a specified time please contact Michelle at jodyridesigns@gmail.com to discuss using registered and insured post and if you are concerned about an order that you have placed and has been dispatched please contact Michelle at the same email address so that we can look into it for you.
Please be aware we do need to go through correct procedures with the UK Post Office before we can declare your parcel lost and this will take 3 weeks from the date of posting but we will always replace a lost order so you will not be out of pocket. We apologise for any inconvenience this may cause but postal issues are out of our control.
PAYING POSTAGE FOR YOUR ORDER
Please check you have paid the correct postage on your order the website automatically orders them by lowest price to highest and therefore unless you change it the postage is set at one of the zero options. Failure to check and ensure you have selected the correct postage option for your order causes delays as we have to contact you to arrange payment of the missing postage. From March 2019 if correct postage is not paid we will have to increase your postage charge by a further 25p to cover the extra PayPal fees we have to pay on a second payment for the same order. We try to keep postage costs to a minimum and by paying for it separately we are actually paying more in postage than we receive and we apologise but we cannot continue to absorb that cost.
Please read the Terms & Conditions and FAQ’s sections at the top of the page
Please check the terms and conditions for details on how long your order will be. Any order containing hand dyed threads and/or fabric is essentially a custom order and as such will take time to be received. Also please note we do not offer tracked postage as standard if you wish to pay to have your item sent via tracked postage please contact Michelle before ordering to discuss costs for this enhanced service.
