Hello and welcome to Jodyri Designs.
24th March 2020 NEW Update regarding the Coronavirus and Covid 19
Following the UK Prime Minister putting the UK into lockdown yesterday I will not be going to the Post Office this week and this may cause a delay to your orders. This will be reviewed weekly as things change and clarity over what essential travel entails.
18th March 2020 Update regarding the Coronavirus and Covid 19
Jodyri Designs will continue to operate during this time where a lot of people are having to isolate themselves. Myself and my family are currently all healthy with no symptoms and so I will be continuing to dye, pack and post orders as long as the postal system allows. If I do become ill I will then update this to advise you about delays. I will have school age children home with me which will make work slower going and may delay orders being sent so please do bear with me.
Stay safe everyone, Michelle x
Notice 16th March 2020
Please note the updated terms and conditions regarding refunds following changes to PayPal’s refund policies. As PayPal no longer refunds the fees we pay for using the service if we refund a customer we will now only offer refunds if we have made an error or to comply with distance selling regulations for items that qualify.
Notice 29th January 2020
We have made the decision to alter our processing times from 10-15 working days to up to 20 working days. Please rest assured that most orders will still go out in the 10-15 working days window but the extension will allow us to accommodate unforeseen circumstances such as Michelle's injury last week without having to keep changing the details on the home page.
We would also like to remind all our customers that we have a Terms and Conditions section and a Frequently asked Questions section and would kindly ask you do check these before making your order. They have been updated with new cancellation policies.
Thank you for your patience during January with extended processing times due to Michelle's Christmas Holiday and Injury last week. We are happy to report that whilst not yet fully recovered Michelle is healing well and back to work as normal. Also all orders are now up to date and processing times are returning to normal.
NOTICE 18th November 2019
There have been some updates in the Fabrics section. The fabrics in the Retiring Soon section have now been updated and 20ct Bellana has been removed from the fabric options.
NOTICE 1st November 2019
For any layaways placed during November and December we are extending the duration from 3 months to 4 months to aid you with paying the layaway off and enjoying the festive season. If you require extra time to pay an existing layaway please email Michelle at email@example.com to discuss this.
We are a small business run in the UK and we ship worldwide. Current processing times are up to 20 working days and if there are any changes to that it will be displayed here.
Please ensure that you pay the correct postage for your order and country to avoid any delays while we invoice you for postage fees. Also if we do have to invoice you separately for postage there will be a 25p surcharge to cover the excess PayPal fees incurred.