Hello and welcome to Jodyri Designs.
Processing times 17th August 2020
Apologies but due to settling kids in to new schools and colleges I am running a little behind with August orders. Most are still going out within the 20mworking days but a few have been delayed. They will all go out this week.
Updated Terms and Conditions and stock shortage September 2nd 2020
Please note that by placing an order you are agreeing to our Terms & Conditions and we highly recommend you read them to be sure you agree with them before ordering.
We are currently waiting for 16ct and 18ct Aida from Zweigert and although we have some stock if you place an order for one of these fabrics we may contact you regarding a possible delay.
UPDATE 5th August 2020
We are all happily moved in and settled and space has been found for all the work areas. I have found that there are some teething problems with the dyes as even small differences in the pH or mineral balance in the water can cause issues so there are a few orders I am having to re do. Any orders made from now should be back on the regular up to 20 working days processing time but some orders made towards the end of June/ early July have been affected by the re dyes and are taking the 6 weeks. If you have any queries about your order please email me at firstname.lastname@example.org
Postage rates - Unfortunately the postage costs for overseas has significantly increased recently and the postage rate has been increased to £4.50 for European Countries and £5,75 for non European countries. This is still a flat rate no matter the size of the order and any extra postage required for a large order will still be covered by us. The increases are due to a lack of freight space in the reduced amount of flights during the Coronavirus pandemic and we hope they will be reduced once air travel gets back to normal. If you wish an order to be sent tracked please email to arrange this as there will be extra costs involved.
ADVENT PACKS for 2020 are now available. Numbers are limited and once they are gone they will not return but layaway is available for them
Notice 16th March 2020
Please note the updated terms and conditions regarding refunds following changes to PayPal’s refund policies. As PayPal no longer refunds the fees we pay for using the service if we refund a customer we will now only offer refunds if we have made an error or to comply with distance selling regulations for items that qualify.
Notice 29th January 2020
We have made the decision to alter our processing times from 10-15 working days to up to 20 working days. Please rest assured that most orders will still go out in the 10-15 working days window but the extension will allow us to accommodate unforeseen circumstances such as Michelle's injury last week without having to keep changing the details on the home page.
We would also like to remind all our customers that we have a Terms and Conditions section and a Frequently asked Questions section and would kindly ask you do check these before making your order. They have been updated with new cancellation policies.
Thank you for your patience during January with extended processing times due to Michelle's Christmas Holiday and Injury last week. We are happy to report that whilst not yet fully recovered Michelle is healing well and back to work as normal. Also all orders are now up to date and processing times are returning to normal.
NOTICE 18th November 2019
There have been some updates in the Fabrics section. The fabrics in the Retiring Soon section have now been updated and 20ct Bellana has been removed from the fabric options.
NOTICE 1st November 2019
For any layaways placed during November and December we are extending the duration from 3 months to 4 months to aid you with paying the layaway off and enjoying the festive season. If you require extra time to pay an existing layaway please email Michelle at email@example.com to discuss this.
We are a small business run in the UK and we ship worldwide. Current processing times are up to 20 working days and if there are any changes to that it will be displayed here.
Please ensure that you pay the correct postage for your order and country to avoid any delays while we invoice you for postage fees. Also if we do have to invoice you separately for postage there will be a 25p surcharge to cover the excess PayPal fees incurred.