Announcements

Hello and welcome to Jodyri Designs

September 13th 2021

Michelle has been unwell recently and there may be a slight delay on some orders and clubs leaving this month. We are trying to prevent this happening but please do bear this in mind.

We have now received our order of 28ct Brittney Evenweave and 16ct Aida and all fabrics are currently in stock.

Although we are happy to be back at a full fabric stock level for now the continuing issues with Zweigert’s stock levels and the shipping delays caused by the UK leaving the EU means we expect these fabric stock issues to keep occurring for at least the rest of the year. Sadly as we are a very small business we are not in a position to order large amounts of fabric ahead of time and can only order what we need around 4-6 weeks ahead plus there will always be an unexpected “run” on certain fabrics at times. With Zweigert taking as long as 12 weeks to fulfil an order on occasion we may find we unexpectedly run out of one or more fabric types again.

Please bear in mind these delays can occur and although it has affected only a very small number of orders it will affect clubs. If your order or club were to be affected by a fabric shortage you would be contacted with options of changing fabric, waiting until we received stock or cancelling your order for a full refund.

September 2nd 2021

Post Office services in my area are badly affected at the moment. There are 3 post offices locally that accept business post and sadly all have been affected with staff sickness due to Covid but one has had to pretty much close due to one member of staff leaving and another going on maternity leave. This means that the other two are now doing the work of three post offices and they have been told to not process business post unless they have very few actual customers in the branch. As I am a business customer unless I just have 1 or 2 parcels to post I am not allowed to queue in branch and have to use the business service.

The result of this is while my post is supposed to be processed the same day I drop it off (as long as I drop it off before 1pm which I generally do) it is now taking between 2 and 4 days before it is processed and it is generally not all processed the same day. When you receive a dispatch notice from me at the moment please bear in mind that it may take a few more days for your order to actually be processed into the postal system. I also won’t be able to tell you exactly when your order was posted until all the post has been processed and I can collect my paperwork/ check my online account.

I apologise for this but it is completely beyond my control, Michelle x

August 31st 2021

We have received a fabric order from Zweigert and the 32ct Murano and 25ct Lugana Evenweaves and the 32ct Belfast Linen fabrics are all now back in stock. Sadly the 28ct Brittney Evenweave will be another couple of weeks and we have had a very high demand for 16ct Aida which has now also run very low.

Please be aware that any orders for 16ct Aida or 28ct Brittney will face delays until the next fabric order is received.

August 14th 2021

Fabrics now out of stock are 28ct Brittney Evenweave, 32ct Murano Evenweave and 32ct Belfast Linen. Stock of 25ct Lugana Evenweave is also very low. We are waiting for a reply from Zweigert as to how much longer the wait for our order will be.

August 2nd 2021

We are receiving an increasing number of orders with no postage paid. Please be sure to pay the correct postage for your order otherwise there will be delays while we invoice you for postage fees. Also if we do have to invoice you separately for postage there will be a 25p surcharge to cover the excess PayPal fees incurred.

General Notice

Please note the updated terms and conditions regarding refunds following changes to PayPal’s refund policies. As PayPal no longer refunds the fees we pay for using the service if we refund a customer we will now only offer refunds if we have made an error or to comply with distance selling regulations for items that qualify.

All customers in the EU should be aware that EU rules have recently changed and any parcel being delivered to you is subject to customs fees irrespective of the parcel value. Please factor this extra cost into your orders and ensure you will be available and able to pay the customs fees when your parcel arrives. These customs fees vary for each country so you will need to check with your postal service what the fees will be.

If an EU parcel is returned to us for non payment of these fees we will need to charge you a second postage fee to re send it as the postage cost will not be refunded to us and if you decide to cancel your order your postage fee will not be refunded only the product fees as we have made all customers aware of these changes.

We are a small business run in the UK and we ship worldwide. Standard processing times are up to 20 working days and any changes to that will be displayed on the home page

Please ensure that you pay the correct postage for your order and country to avoid any delays while we invoice you for postage fees. Also if we do have to invoice you separately for postage there will be a 25p surcharge to cover the excess PayPal fees incurred.

Stitched in Jelly Tots

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